Bristol Rentals Ltd. Privacy Policy
BRISTOL RENTALS Revised: January 7, 2026
This Policy applies to the operations of Bristol Rentals Ltd, including its operating divisions Bristol Car & Truck Rentals and Carvo (collectively referred to as “BRISTOL RENTALS”).
Protecting the privacy and confidentiality of personal information is an important aspect of the way BRISTOL RENTALS conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, and ethical manner is fundamental to the daily operations of BRISTOL RENTALS. BRISTOL RENTALS strives to protect and respect the personal information of its customers, employees, business partners, and so on in accordance with all applicable regional and federal laws. Each staff member of BRISTOL RENTALS must abide by this organization’s procedures and practices when handling personal information.
Guidelines/Applicability
This Privacy Policy informs everyone of BRISTOL RENTALS’ commitment to privacy and establishes the methods by which privacy is ensured. This Privacy Policy applies to all personal information within BRISTOL RENTALS’ possession and control.
Personal information is defined as any identifying information about an individual or group of individuals, including name, date of birth, address, phone number, driver’s license number, e-mail address, social insurance number, nationality, gender, health history, personal photograph, financial data, credit card numbers, bank account numbers, assets, debts, liabilities, payment records, credit records, loan records, opinions, personal views, and location and vehicle usage data. As you navigate through and interact with our company Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visit to our Website (such as traffic data, location data) and information about your compute rand internet connection (such as IP address, operating system, and browser type). BRISTOL RENTALS’ vehicles are equipped with Global Positioning System (GPS) vehicle tracking and anti‑theft technology, which allows BRISTOL RENTALS to identify the location of the vehicle, as well as a telemetrics device that monitors the state of the vehicle.
Business information is defined as a company business address, business telephone number, name(s) of owner(s), executive officer(s), and director(s), job titles, business registration numbers, and financial status. Business information is treated and handled with the same level of confidentiality, privacy, and respect as personal information.
Consent occurs and is obtained when an individual electronically or physically signs an application or other form containing personal information, thereby authorizing BRISTOL RENTALS to collect, use, and disclose the individual’s personal information for the purposes
stated on the form or in the Appropriate Use section of this policy. Implied consent is granted by the individual when he/she signs the application or rental agreement, books a vehicle online, navigates through our company website, operates the Carvo mobile app, or registers for any program offered by BRISTOL RENTALS.
This allows BRISTOL RENTALS to obtain or verify information from third parties (such as banks, credit bureaus, lenders, or insurance companies) in the process of assessing the eligibility of an individual, customer, client, job applicant, or business partner, and to improve our services.
Appropriate Use
BRISTOL RENTALS collects and uses personal information solely for the purpose of conducting business and to develop an understanding of its customers.
BRISTOL RENTALS hereby asserts that personal information will only be used for the following purposes:
· For collection of amounts due from the customer;
· To obtain customer’s credit profile to establish credit with BRISTOL RENTALS;
· To provide personal information to an insurance company in order to invoice an insurance company directly on behalf of customer;
· To process an insurance claim;
· To locate or recover vehicles;
· For the purpose of user authentication;
· To assess an individual’s eligibility to rent vehicle(s) from BRISTOL RENTALS or register with program(s) offered by BRISTOL RENTALS; and/or
· To better understand our clientele for the purpose of providing or improving services.
Policy Statements
BRISTOL RENTALS assumes full accountability for the personal information within its possession and control. This organization has appointed Jory Kesten, President, as custodian of all privacy matters and legal compliance with privacy laws.
BRISTOL RENTALS obtains personal information directly from the individual to which the information belongs. Individuals are entitled to know how BRISTOL RENTALS uses personal information and this organization will limit the use of any personal information collected only to what is needed for those stated purposes. BRISTOL RENTALS will obtain individual consent if personal information is to be used for any other purpose. BRISTOL RENTALS will not use that information without the consent of the individual.
Under no circumstances will BRISTOL RENTALS sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure of personal information that we collect or that you provide as described in this policy may be required as part of
BRISTOL RENTALS fulfilment of its stated business duties and day-to-day operations (such as analytics and search engine providers that assist us with Website improvement and optimization). This may include providing limited disclosure to consultants, suppliers, or business partners of BRISTOL RENTALS, but only with the understanding that these parties obey and abide by this Privacy Policy, to the extent necessary to fulfill their own business duties and day-to-day operations.
BRISTOL RENTALS will retain personal information only for the duration it is needed for conducting business. Once personal information is no longer required, it will be destroyed in a safe and secure manner. However, certain laws may require that certain personal information be kept for a specified amount of time. Where this is the case, the law will supersede this policy. BRISTOL RENTALS commits to protect personal information with the appropriate security measures, physical safeguards, and electronic precautions. BRISTOL RENTALS maintains personal information through a combination of paper and electronic files. Where required by law or disaster recovery/business continuity policies, older records may be stored in a secure, offsite location.
Access to personal information will be authorized only for the employees and other agents of BRISTOL RENTALS who require the information to perform their job duties, and to those otherwise authorized by law.
· BRISTOL RENTALS’ computer and network systems are secured by complex passwords.
· Only authorized individuals may access secure systems and databases.
· Routers and servers connected to the Internet are protected by a firewall, and further protected from virus attacks or “snooping” by software solutions.
· Personal information is not transferred to volunteers, summer students, interns, or other non-paid staff by e-mail or any other electronic format.
BRISTOL RENTALS’ website will include our privacy policy and disclose our personal information practices. Individuals inputting data into the Web site will be notified of:
· How the data will be used
· With whom the data may or may not be disclosed
· What options are available to the individual regarding the collection, use, and disclosure of personal information?
· The information technology security procedures in place that protect against the destruction, loss, theft, alteration, or misuse of personal information under BRISTOL RENTALS’ possession and control
· How the individual may access and correct any inaccuracies in their personal information
· BRISTOL RENTALS may share compiled demographic information with its business partners and/or advertisers, but no personal information that can identify any individual person shall be disclosed
· This Web site may contain links to other sites, but BRISTOL RENTALS is not responsible for the privacy practices of other organizations’ sites
· While IP addresses will be logged in order to administer the site, track visitor movement, and gather demographic information, these IP addresses will not be linked to any personally identifiable information
· Any registration or order form asking site visitors to enter personal or financial information will be protected by SSL encryption
· Site visitors are given the choice to opt out of having their personal information used at the point where the information is gathered
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
· Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
· Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our Website according to your individual interests.
· Speed up your searches.
· Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
· Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from,
and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.
· Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit BRISTOL RENTALS, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
In most instances, BRISTOL RENTALS will grant individuals access to their personal information upon presentation of a written request and satisfactory identification. An individual may request that any associated personal information be deleted when, for example, it is no longer needed for the purposes it was collected. If an individual finds errors of fact with his/her personal information, please notify BRISTOL RENTALS as soon as possible to make the appropriate corrections. Should BRISTOL RENTALS deny an individual’s request for access to his/her personal information, BRISTOL RENTALS will advise in writing of the reason for such a refusal. The individual may then challenge the decision.
BRISTOL RENTALS may use personal information without the individual’s consent under particular circumstances. These situations include, but are not limited to:
· BRISTOL RENTALS is under obligation by law to disclose personal information in order to adhere to the requirements of an investigation of the contravention of a regional or federal, law under the purview of the appropriate authorities;
· An emergency exists that threatens an individual’s life, health, or personal security;
· The personal information is for in-house statistical study or research;
· The personal information is already publicly available; and/or
· Disclosure is required to investigate a breach of contract.
BRISTOL RENTALS may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
Conclusion
Any questions or concerns regarding this Privacy Policy can be addressed by contacting us at (905) 453-8383, sales@bristoltruckrentals.com.